Accepted Payment Methods
To serve our global community of adventurers, we accept the following widely-used and secure payment options:
Visa & MasterCard
All major credit and debit cards from these global networks are accepted. Enjoy instant authorization and the robust fraud protection offered by your card provider.
PayPal
Check out quickly and securely using your PayPal account. A perfect choice for those who prefer an extra layer of privacy and purchase protection.
JCB
We welcome our international customers, particularly from regions where JCB is a leading payment solution, ensuring a seamless checkout for all.
Your Security is Our Priority
We treat the security of your financial data with the same seriousness we apply to testing our avalanche safety gear or waterproof tents.
- Encrypted Transactions: All payment information is processed through PCI-DSS compliant, encrypted payment gateways.
- No Stored Card Data: We do not store your full payment card details on our servers, minimizing any risk.
- Trusted Partners: We work only with world-renowned payment processors known for their security standards.
You can shop with absolute confidence, focusing on what matters—planning your next exploration.
Simple Checkout Process
Whether you’re purchasing a high-performance Rab jacket, a durable 4-5 Man Tent for the family, or essential Avalanche Safety Gear, our checkout is designed for efficiency.
Guest Checkout
No need to create an account. Simply enter your details, choose your global shipping option, and pay—you’ll be on your way in minutes.
Account Benefits
For frequent adventurers, creating a free account allows you to track orders easily and speeds up future purchases. It’s your personal basecamp for gear management.
Global Transactions Made Easy
As a retailer shipping to adventurers worldwide (excluding a few remote regions and parts of Asia), our payment system is built for international commerce. All transactions are processed in British Pounds (£). Your bank or card provider will handle the currency conversion based on their rates, which are typically shown to you before you confirm payment.
Plan Ahead for a Smooth Journey: Just as you’d check your gear before a big trip, double-check your billing address and payment details at checkout. This ensures no delays in processing your order for Standard or Free Standard Shipping. Ordering well in advance of your adventure date accounts for both processing and transit time, getting your gear to you reliably.
Need Assistance?
If you encounter any issues during payment or have questions about your transaction, our dedicated customer service team is here to help. We’re more than just a retailer; we’re your partner in preparation.
Email us at: [email protected]
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